E mail Facilities What features come with my email account? Optimate Web Hosting provides unique features such as our SpamBoxer anti-spam suite, eReminders (this handy tool allows you to schedule reminders which will be sent to the email addresses that you specify), SMS@Me mobile phone enabled email addresses and SMS Alerts. We also take the stress out of your email management with our POP Diagnosis, Quota Check and Mailbox Cleanup tools, as well as providing WebMail for easy browser-based mail access. In addition to this, our anti-virus scanning of incoming and outgoing mail gives you greater peace of mind. You get at least ten fully featured email accounts with your site (depending on which hosting package you choose). Each email account will have its own address under your domain (e.g. you@yourname.com). If you like, you can setup your account to have your email forwarded to another email account anywhere on the web. We set up your main email account so that any mail sent to an unrecognised user at your domain is delivered to your main email address. This can be very useful because it means you can use many different email aliases without actually having to set them up explicitly. You can also give any email account an unlimited number of email aliases so that when mail is sent to, say, an_alias@yourname.com then you will receive the email at, say, colleague@yourname.com (a real mailbox). Can I access my POP accounts through my browser? Absolutely. Our WebMail system allows you to access your POP accounts through an easy-to-use browser-based interface. No configuration is required, which makes it a perfect tool for people who need to access their POP accounts while travelling. We also provide comprehensive instructions on setting up your mail software to retrieve messages from your POP accounts. Our customer support team is available to assist if you run into problems while setting this up. What are autoresponders? Autoresponders are a great marketing tool and can save you time answering common questions. You can set up an autoresponder so that when a message is sent to, say, info@yourname.com, then your pre-written message is automatically returned to the sender. All our hosting packages allow you to set up an unlimited number of autoresponders. Can POP users manage their own account settings? Yes, they can. Our Control Panel allows all POP users to login and: Use WebMail, our browser-based email system Set up and adjust redirection settings Adjust their SpamBoxer anti-spam settings and view SpamBox messages Use our suite of tools to reset passwords, diagnose POP problems and clean up their mailbox Schedule eReminders Access our Tech Support Wizard and other online resources Do your servers support IMAP? Yes, you can use IMAP or POP to access your mail on our servers.